Privacy Policy

At BoostonServer, we are committed to protecting and respecting your personal privacy. This Privacy Policy details how we collect, store, process, and safeguard the information you provide when using our web hosting platforms, site builders, domain registration features, and client support channels.

By accessing boostonserver.com or registering for any of our services, you consent to the data collection and management practices described herein.

We collect personal and technical information necessary to deliver and improve our hosting services:

• Account Details: Your full name, corporate details, physical address, phone numbers, and email addresses provided during sign-up.
• Payment Details: Billing information and transaction history processed via secure payment gateways.
• Technical Information: IP addresses, browser types, operating systems, and website performance statistics collected automatically when you browse our platform.
• Support Interactions: Communications sent through tickets, emails, or chat services.

Your data is used to:

• Set up and manage your hosting servers, domains, and client accounts.
• Process invoices and transactions securely.
• Deliver technical support, alerts, and system notifications.
• Defend our platform against cyber threats, spamming, and abuse.
• Comply with applicable legal or regulatory standards.

We process your information under the following legal bases:

• Contractual Obligation: To deliver the web hosting services you purchased.
• Legitimate Interest: To maintain platform security, prevent fraud, and run analytics.
• Consent: When you explicitly agree to receive promotional or newsletter updates.
• Legal Compliance: To meet legal reporting requirements or cooperate with regulatory agencies in Bangladesh.

We only share your information with trusted third parties to facilitate core operations:

• Service Partners: Domain name registries (ICANN compliance) and third-party software vendors.
• Payment Gateways: Secure merchant channels to complete billing transactions.
• Security & Fraud Protection: Fraud screening services and system diagnostic platforms.
• Legal Compliance: Law enforcement or state regulators when officially requested.

We utilize industry-standard measures (including SSL encryption and firewalls) to protect your personal details:

• Data Location: Your account data is stored on secure, monitored servers.
• Security Audits: We perform regular scans and audits to detect vulnerabilities.
• Backup Security: Automated backups are stored securely to prevent data corruption.

In the unlikely event of a security breach affecting your personal details, we have established a rapid-response protocol:

• We will investigate and isolate the breach immediately.
• We will notify affected users via email within 72 hours if the breach poses a risk to their data.
• We will report the incident to regulatory authorities in Bangladesh as required by law.

We use cookies to enhance your browsing experience:

• Essential Cookies: To keep you logged in and preserve your session settings.
• Analytics Cookies: We use tools (such as Google Analytics) to monitor website performance and user interaction.
• Managing Cookies: You can disable cookies in your browser settings, though some website features may not load correctly.

Under data protection standards, you have the following rights:

• Access: You can request details of the personal data we hold about you.
• Correction: You can update incorrect or outdated profile details in your client area.
• Deletion: You may request that we delete your personal information (subject to legal or billing retention rules).
• Data Portability: You can request a copy of your personal data in a structured format.

We retain your personal details for as long as your hosting account is active or as required to meet tax, accounting, or legal compliance duties. Once retention periods expire, your data is deleted permanently.

Our hosting services are designed for businesses and individuals aged 18 or older. We do not knowingly collect personal details from children under 13. If we discover such data has been uploaded, we will delete it immediately.

Your website or hosted software may contain links to third-party services (such as CMS plug-ins, widgets, or bank websites). BoostonServer does not control or assume responsibility for the privacy practices of external platforms.

We may update this Privacy Policy periodically. We will post notification of material changes on our website or email you at least 15 days before the updates go into effect.